Casino Room Review

Ellmount Gaming Limited owns and operates Casino Room. A company based out of Malta, one that runs only one other real cash gaming platform, High Roller Casino. With over twenty years of experience in the industry, it focuses on providing the very best in next-gen mobile entertainment. Evident by the great mobile apps available for this platform. Experts in the iGaming sphere, as well as developers, and CRM, and online marketing specialists comprise the Elmount Gaming team. An excellent melange of talent put to good use. There seems to be some confusion about when this site came to existence. Many Casino Room reviews list that it became operational in 1999. Though, some list 2005. If you go by the company and the gaming site itself, 2005 is the correct year. It tries to maintain the highest standards of integrity and to ensure fair play.

Unlike most gaming sites, Casino Room’s design sticks to only one navigation panel, the left-side pull-out menu. There are no horizontal navigation bars on the pages, except the game categories above the game grid. There is a giant promotional banner that takes up the whole screen on any desktop browser, one that advertises the welcome offer. It’s slightly annoying to have to scroll past it, but you can do so in a split second. We appreciate the load more button on the game grid, one that adds 12 Casino Room slots per click. Everything highlights on the platform when you hover your cursor over it, and everything seems to load relatively fast. The site is incredibly responsive: it resizes just as it should. There is nothing negative that we can say in terms of usability. Maybe some pages require a bit of negative space, some breathing room. Other than that, everything is terrific.

To register with the site, new players have to click the three-bar icon in the top left. It activates the left-side pull-out menu. At the very top of this menu are the sign-up and the Casino Room login buttons.

Once you click sign-up, the site will redirect you to the registration page where you will need to hit the green start now button to initiate the registration process. It starts with requesting your email address, then follows up with a phone number, first and last name, address, and date of birth. You are also required to provide a verification code at the end, sent via an SMS message. After all, this is complete you are logged in your account, and a welcome bonus offer pop-up appears. You can accept or pass on this offer. However, if you have any type of Casino Room bonus codes, you should activate the pull-out menu, and go to the claim code section.

Payment information is available in the deposit tab in the top right of the site. It’s a blue button with a white plus on it. Once there, players can go through the deposit methods available from them. These are region-specific. The site reserves the right to add, remove or modify all fees and limits at any time. Also, Ellmount Gaming reserves the right to divide substantial winnings into partial payments, and the company is not liable for any charges that a bank may require for online purchases. Players can withdraw a maximum of €10,000 in 7 days and a maximum of €30,000 for 30 consecutive days.

When players open up a gaming establishment that operates online, Casino Room, for example, they are mainly there for its slot catalogue. These games account for almost 80% of all online casino profits. Thus, it’s disappointing when the site does not allow its users to browse its library and sort it by the provider. Instead, Casino Room lists its games alphabetically, and in reverse alphabetical order, as well as, by popularity. There are three main categories of games on the site slots, live dealer games, and RNG table games. Regarding the offer of table games, players can enjoy all the classics and many of their variants in the RNGs table game portion of the site.

Here, these 3D games with stunning graphics mix with the many live tables, which is irritating, as you cannot separate the two into different categories. Though they have different icons that act as visual cues. Evolution Gaming and NetEnt Live are responsible for the selection of live games, which includes game show games. Here are some popular live titles available at Casino Room:

• Mega Ball
• Lightning Dice
• Lightning Roulette
• Lightning Baccarat
• Monopoly Live
• Deal or No Deal
• Side Bet City
• Top Card
• Blitz Blackjack

The selection of slots at Casino Room might be a bit tricky to navigate but at least it’s very generous with its offer of games. The variety of excellent slot titles goes into a few hundred and there, players can find some mega-popular games like:

• Gonzo’s Quest
• Mega Moolah
• Fire Joker
• Starburst
• Book of Dead
• Holmes and the Stolen Stones
• Immortal Romance

• Divine Fortune

Casino Room has been in the game for more than a decade and a half. You don’t survive for that long in this highly-saturated market if you’re not a credible site, run by a reputable company. You’d be hard-pressed to find one Casino Room review that has any sort of gripe when it comes to the platform’s trustworthiness. TST UK performs regular audits on all the slot games to ensure their fairness, and the site implements 128-bit SSL encryption to protect user data. Both the Malta Gaming Authority and the Swedish Gambling Authority regulate the site. These are two of the top three regulatory bodies in the industry, and they make sure everything is up to snuff.

We’ve seen that Casino Room has quite a hefty collection of slots, Live Dealer games, and RNG table games, but are they of the highest quality? The answer is yes! The majority of the games on the website are provided by some of the biggest names in iGaming software development. The Live Casino section, for example, as we mentioned is provided by industry leader like NetEnt and Evolution Gaming, both industry leaders. Other big name providers you might recognize when browsing the games are:

• Microgaming
• Betsoft
• Red Tiger Gaming
• Big Time Gaming
• Play’n GO
• Yggdrasil
• Quickspin

Now, the support page is tricky. It lists phone support as well as a skype option. However, these are not available. The page is not updated, so don’t let it fool you if they are still there when you visit it. There is an FAQ section of the site, but it’s pretty much worthless, as it features only six questions and answers. Thus, your best bet its to contact the support staff via the live chat option, which is available 24/7. Email support is on hand as well, but if you talk to a customer representative, they’ll tell you that they rather deal with most issues through the chat function. For financial concerns, you can email the site with a more elaborate explanation and attach documentation. Overall, your customer support options are the following:

• Live Chat: Available 24/7
• Email: support@casinoroom.com
• FAQ Section available

So, how do the Casino Room positives and negatives stack up? Well, there are a few things we can gripe about, for sure. There is no phone support, the site used to use “missions” to reward loyalty, but that seems to have gone out the window, so there are no loyalty rewards. The site is missing some general and necessary information, and it could use better categorizations when it comes to games. However, speaking of games, there are a ton of slots to choose from. If you run into any difficulty, the support staff is always there. Casino Room charges no fees, it is super-mobile friendly, and it’s got years of experience under its belt and a slew of satisfied customers to back up its reputation of being a premium gaming platform.

Overall, the Casino Room experience stood out from other sites we’ve reviewed. Though, mostly thanks to the super-responsiveness of the site itself. Its design may not be the most visually appealing, but it sure is functional. However, some tweaks in terms of the organization are necessary. The site is lacking in a loyalty program of any sort, and despite the generous welcome offer, it does not feature any enticing promotions. The customer support staff is excellent and works around the clock, and the selection of slots is way above average. The payment methods on hand are decent, and the site seems to charge only a minuscule fee when it comes to the use of credit/debit cards. A major bummer is that the casino is moving away from the UK market, and UK players are no longer accepted. Players from other corners of the globe also cannot experience this long-standing online gaming establishment.