The Gibraltar Regulatory Authority: Masters of e-Communications

License Details

Remote gambling licenses are issued for a term of five years but can be renewed after the license’s expiration. Anyone can apply for a license, but the application can be declined because of numerous reasons like available technical infrastructure, person’s experience in the sphere, reputation, financial position, business plan, business structure, etc. The application process may take several months (2-6) and highly depends on provided documentation as it must meet all the regulations of the Licensing Authority.

Gibraltar typically offers a fully regulated gaming industry and has a stringent set of guidelines that any license holder is required to work according to. For example, advertising guidelines make licensees ensure that advertising and sponsoring activities somehow connected to gambling are truthful and accurate and are targeted only at adults in countries where such activities are not illegal. Licensees also need to ensure that the websites that are used for advertising or operating their gambling activities do not include links to irrelevant sites with immoral or violent content.

Restrictions

Although the GRA has no prohibitions or restrictions (except minimum age) on online gambling, it has strong anti-money laundering legislation. All license holders must have an effective system of internal controls for procedures that may be money laundering also they must be able to show that they are identifying and differentiating customers, transactions, and activities by risk level. They are also required to store at least necessary personal information of all the customers, including full name, residential address, and date of birth.

Fees

Talking about taxes that the GRA licensees are currently paying it’s needed to mention that they pay 1% of the annual turnover and the must-pay at least £85,000. They pay the same percentage for fixed odds betting and for betting exchanges

Complaints and Issues

Players who suspect that online gambling services licensed by the GRA are in violation of the rules or fraud can always complain about it directly to the representative of the GRA and they’ll check the issue and care of it if there is a problem. If something is wrong, they will start an investigation, suspend or revoke the licensee’s license and if needed get a warrant to search the premises.

Fabio Duarte

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Reviewed by Editor-in-Chief:
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Updated: 16.05.2022