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MyCitadel Casinos

Updated: 29.03.2024
Reviewed by Ella Houghton
Fact checked by Aleksandra Andrishak
MyCitadel stands as an internet-based payment solution, designed to be robust, swift, and highly secure in facilitating online transactions globally. Widely favoured among online casino enthusiasts, this e-wallet provides expedient and secure deposit options, hassle-free withdrawals, and minimal fixed fees. It serves as an excellent banking alternative for individuals who prefer not to divulge their banking details to newly established online casinos.

Best Online Casinos Accepting MyСitadel in 2024

Top rated 1
Pin-up logo
Welcome Offer: up to €5,000 + 250 Free Spins
  • 3,700+ best casino games
  • Lots of bonuses and promotions
  • Android app
Top rated 2
Kakadu Casino logo
Welcome package: up to €10,000 + 150 Free Spins
  • Usage of multiple currencies in one account
  • Large selection of providers
  • Many secure payment methods
Top rated 3
Ivibet logo
Welcome pack: up to €300 + 170 free spins
  • Multiple deposit bonuses
  • Fast withdrawals
  • Cashback reward for VIP players
Hellspin logo
Welcome offer: up to €2,400 + 150 Free Spins
  • Responsive 24/7 support
  • Super-fast payouts
  • Fully licensed
  • Great selection of games
22Bet logo
Welcome Package: up to €300
  • Wide range of gambling titles
  • Bonuses can be activated from €1
  • The casino has all the best providers

How to play at a casino for real money using MyCitadel?

  • 1

    Register for a MyCitadel account

    To initiate a deposit into an online casino through MyCitadel, follow a straightforward procedure. Begin by creating a MyCitadel account and fulfilling the required verification procedures, which are uncomplicated and user-friendly.

  • 2

    Choose a casino and make a deposit

    Create an account at your preferred online casino. Then, go to the cashier section and select MyCitadel as your payment method. Enter the deposit amount, your MyCitadel email address, and the required security code for login.

  • 3

    Start playing

    After completing the steps, explore the vast selection of slots and games. Pick your favourites and start playing.

  • 4

    Withdraw your winnings

    Visit the online casino's Cashier page and choose the withdrawal option. Opt for MyCitadel as your preferred payment method and input the desired withdrawal amount. Once you access your MyCitadel account and initiate the withdrawal request, you can anticipate receiving your winnings without delay.

General Information about MyCitadel

General Information about MyCitadel

Best MyСitadel casino Hellspin
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Highest bonuses MyСitadel website Ivibet

MyCitadel serves as an online financial account that you can top up using your bank account, credit cards, electronic transfers, and a range of other local payment methods. Being particularly popular in India, MyCitadel is also accessible in numerous European countries and South Africa. Once your account is set up and funded, you can start using it. With MyCitadel, you can make instantaneous money transfers to online casinos and merchants without revealing any of your banking information.

  • How does MyСitadel work?

    How does MyСitadel work?

    MyCitadel serves as a versatile digital wallet, providing you with the convenience of shopping online and making instant payments. This user-friendly payment method also extends its support to online casinos, allowing you to relish the experience of playing on platforms that accept MyCitadel.

  • Security of MyCitadel

    Security of MyCitadel

    When using MyCitadel to top up your gaming account or cashout your winnings, you only need to provide your e-wallet's email address and the login security code. This convenience means that no card or bank details are required, ensuring your anonymity and safeguarding sensitive information from online casinos. MyCitadel prioritises your privacy and utilises state-of-the-art encryption technology to keep your personal data secure at all times.

  • What are the MyCitadel deposit limits?

    What are the MyCitadel deposit limits?

    MyCitadel imposes a €2,500 deposit limit. Once this limit is reached, you must verify your identity to raise the limits and certify your account. This verification process involves providing either address verification or identity documents, such as a passport, driver’s license, or national identity card.

  • Can I claim MyCitadel bonuses?

    Can I claim MyCitadel bonuses?

    By utilising MyCitadel as a deposit method, players can take advantage of various bonuses provided by online casinos that endorse this payment option. Among the popular instant bonus choices are deposit matches, enabling players to enjoy more than their initial deposit amount. Furthermore, promotional offerings often include perks like free spins on specific games or daily changing offers to enhance the gaming experience.

  • How fast are MyCitadel withdrawals?

    How fast are MyCitadel withdrawals?

    Withdrawals made through MyCitadel are handled with utmost security, ensuring that your winnings are safely transferred to your account within a few days. It's essential to keep in mind that there is generally a minimum withdrawal limit, which may vary depending on the specific casino.

  • MyCitadel Casino Transaction Times and Fees

    MyCitadel Casino Transaction Times and Fees

    Making deposits with MyCitadel is usually a quick and straightforward process, often taking only a few minutes. However, withdrawing funds through this payment method may require a few days for processing. There are multiple withdrawal options available, including bank transfers, direct bank deposits, and paper cheques.

    When opting for a paper cheque, the associated fee typically falls within the range of $7 to $57, depending on the specific service. On the other hand, bank withdrawals are generally free of charge, providing a more cost-effective option for users.

How to Deposit at MyCitadel Casinos

To begin playing your favourite games at MyCitadel casinos and make a deposit, just follow these easy steps:

1. Sign Up at MyCitadel to Gamble


Initially, you must create a MyCitadel account by providing all the necessary information.

2. Find an Online Casino MyCitadel Offer


Select an online casino that supports MyCitadel as a payment method. Alternatively, you can use the casinos recommended by us, listed in this review, to save time on searching.

3. Register at the Casino with MyCitadel


Register an account with the online casino of your preference. Complete the registration process by providing the necessary details to gain access to the casino’s features.

4. Select MyCitadel as a Deposit Method


Navigate to the casino’s deposits section and opt for MyCitadel as your preferred payment method.

How do I deposit using Mycitadel?

  • Create a MyCitadel account
  • Find an online casino that supports MyCitadel
  • Head to the cashier or deposit section of the online casino you’ve chosen
  • Select MyCitadel as your deposit method
  • Enter the desired amount
  • Confirm a transaction and use funds to play casino games

How to withdraw from a casino using MyCitadel

To request a cashout via your e-wallet using MyCitadel, you must first make a deposit using this banking solution.

1. Open the online casino cashier


To withdraw your winnings, the first step is to go to the casino’s cashier section.

2. Select MyCitadel from the withdrawal options


In the casino’s cashier area, just choose MyCitadel as your withdrawal method and input your relevant details.

3. Withdraw as much as you want


Specify the desired withdrawal amount and proceed by clicking the confirmation button.

4. Enjoy your winnings


Once the confirmation is completed, please be aware that it may take some time for your funds to arrive. Typically, the transfer process can take up to a few days.

How do I withdraw using MyCitadel?

  • Navigate to the cashier section and choose Coinbase Wallet as your preferred withdrawal option
  • Indicate the exact amount you want to withdraw
  • Verify the withdrawal request and wait for your funds to be transferred

Best casinos with bonuses for MyCitadel users

To simplify your search for MyCitadel casinos, we’ve compiled a list of several establishments that accept cryptocurrencies. Although these casinos may not currently offer a Coinbase option, they are excellent choices for making crypto payments. Check out the following recommended casinos, each providing diverse bonuses for your enjoyment:

  1. PinUp

    Established in 2016, PinUp Casino is an online gaming platform that boasts an extensive collection of top gaming providers. The website is designed to accommodate players from various regions, offering support for multiple languages. Whether you prefer gaming on a web browser or on the go, PinUp Casino provides instant access to its offerings.

    • Mobile-friendly interface
    • 24/7 support chat
    • Vast selection of high-quality games
    • Casino with fast withdrawals

    Pin-up review Play here

  2. Kakadu

    Established in 2021, Kakadu Casino is a reputable online gambling platform that provides an exceptional and secure gaming experience. Offering rewarding loyalty programs and holding a license from the esteemed Malta Gaming Authority, players can enjoy a reliable and safe environment for their gambling activities.

    Kakadu Casino
    • A comprehensive selection of games
    • Multiple payment methods supported
    • 24/7 live chat
    • Licensed by the Malta Gaming Authority (MGA)

    Kakadu Casino review Play here

  3. HellSpin

    From 2022 onwards, HellSpin Casino has become increasingly popular among gamers due to its outstanding collection of live casino games and engaging slots. What sets it apart is its exceptional multi-software platform, featuring games from top developers and offering players a wide array of captivating gaming experiences.

    • Remarkable variety of games
    • Supported by multiple software providers
    • Attractive welcome bonuses
    • Equipped with a mobile app

    Hellspin review Play here

  4. Ivibet

    Ivibet stands as an exceptional platform, offering numerous payment methods, notably with no fees and swift deposits. Boasting a vast selection of over 2,000 games, it also provides plentiful bonuses and a user-friendly interface, all available in multiple languages.

    • Licensed by Curacao
    • Accepts cryptocurrency
    • Has a VIP system
    • Easy to navigate

    Ivibet review Play here

  5. 22Bet

    Regarded for its extensive games variety and attractive bonuses, 22Bet is a highly acclaimed online casino. It distinguishes itself with its wide range of payment options, prompt live chat support, user-friendly interface, and smooth mobile compatibility. Recognised for providing an exceptional user experience, 22Bet is a reliable and preferred choice for passionate casino enthusiasts.

    • Accepts multiple payment methods
    • Withdrawals within 24 hours
    • Low minimum deposits
    • Live support chat

    22Bet review Play here

Fees and Commissions

MyСitadel payment - Fees and Commissions

MyCitadel maintains standard operating fees that existing users are already acquainted with. If you choose a paper cheque, the fee usually ranges from €7 to €57, depending on the specific service. However, bank withdrawals are typically free of charge, offering a more cost-effective option for users.

MyСitadel payment - Fees and Commissions
Payment Founded License Deposit fees Withdrawal fees
MyCitadel 2021 AGPL-3.0 License 0% 0% for bank withdrawals, $7–$57 for paper cheque
Amazon Pay 2007 FCA License 0% 0%
BPay 2011 AFS License 0% 1%
CashU 2002 MIT License 0%

Deposit and Withdrawal Time

MyСitadel payment - Deposit and Withdrawal Time

Depositing with MyCitadel is typically a rapid and simple process, often taking just a few minutes. However, withdrawing funds using this payment method might take a few days for processing. MyCitadel offers multiple withdrawal options, such as bank transfers, direct bank deposits, and paper cheques.

MyСitadel payment - Deposit and Withdrawal Time
Payment Minimum deposit Deposit time Minimum withdrawal Withdrawal time
MyCitadel $1 Instant $1 1–5 days
Amazon Pay €10 Instant €10 1–5 days
BPay €10 0–24 hours €25 0–48 hours
CashU €1 Instant

Mobile Casinos Accepting MyCitadel

For MyCitadel users who prefer gaming on the go, we’ve compiled a list of the best mobile casinos that support MyCitadel transactions. Enjoy the convenience of seamless deposits and withdrawals while immersing yourself in exciting gameplay no matter where you are. Explore our hand-picked selection and embark on your mobile gaming adventure with ease.

  1. PinUp

    PinUp Casino offers a mobile casino that allows players to enjoy games on smartphones and tablets without the need for an app. The mobile version provides a wide selection of games similar to the web version, and players can simply access the casino through their mobile browsers to start playing.


    Pin-up review Play here

  2. Kakadu

    Kakadu Casino is a superb option for MyCitadel users, available on both Android and iOS devices without requiring any additional downloads. While having an app would be ideal, the mobile version of the website still offers a satisfying gaming experience.

    Kakadu Casino

    Kakadu Casino review Play here

  3. Hellspin

    Enjoy the pocket-sized casino experience on the go with Hellspin’s mobile app. Offering fast and user-friendly gameplay, the app lets you relish your favourite games anytime and anywhere.


    Hellspin review Play here

Comparing MyCitadel with Other Payment Options

Comparing MyCitadel to other e-wallets involves considering factors like fees and transaction times. MyCitadel might charge specific fees for services like paper cheques, while deposits are instant, but withdrawals can take a few days. While MyCitadel is secure and convenient for managing casino funds, its acceptance may be limited compared to widely-used options like PayPal, Skrill, and Neteller. When selecting an e-wallet, keep in mind transaction speed, fees, security, and global availability to find the most suitable choice for your needs.

Comparing MyСitadel with Other Payment Options
Payment method Type Minimum deposit Payment time Withdrawal limits
MyCitadel e-Wallet $1 1–5 days $1–n/a
Amazon Pay e-Wallet €10 1–5 days €10–n/a
BPay e-Wallet €10 0–48 hours €100,000
CashU e-Wallet €1 0–24 hours
Citadel Instant Banking Online Banking €10 0–72 hours €50,000

Overall Experience

In summary, MyCitadel offers a convenient e-wallet solution for managing casino funds securely and effortlessly. When choosing a virtual casino, opt for one that supports MyCitadel for both deposits and withdrawals to enjoy cost-effective transactions while playing with real money online. Moreover, the added security measures of this digital wallet safeguard your personal information and funds, making it a valuable advantage for online gambling activities. With MyCitadel, you can enjoy a seamless and protected gaming experience.

Ella Houghton
Ella Houghton
MyCitadel Expert Opinion

As experts in payment processing, our team has diligently assessed the features and functionality of MyCitadel. We thoroughly evaluated its security measures, user-friendliness, transaction times, and customer support. Based on our analysis, we can confidently endorse MyCitadel as a dependable and trustworthy payment option for players who have access. Our reviews are conducted with the highest level of integrity and expertise, empowering users to make well-informed decisions when selecting their preferred payment methods.


Are MyCitadel deposits instant?

Typically, MyCitadel deposits are quick and usually take just a few minutes.

Is it safe to use MyCitadel at online casinos?

Using MyCitadel at online casinos is entirely secure. This payment method incorporates cutting-edge security measures, assuring the safeguarding of your transactions and personal data from any potential risks.

Can I claim bonuses by depositing with MyCitadel?

Yes. You can claim various bonuses offered by MyCitadel online casinos including free spins, no deposit bonuses, etc.

Can I Use MyCitadel at Mobile Casinos?

Absolutely, MyCitadel is fully compatible with mobile casinos, granting you the convenience of depositing funds and enjoying your favourite casino games directly from your mobile device.

Which casino games can I play after depositing using MyCitadel?

Once you’ve made a deposit with MyCitadel, a vast array of casino games, including slots, table games, live dealer games, and many others will be available for your enjoyment.

Other Top Payments