Most big online casinos have separate applications for mobile devices in order to offer more convenience to the users and have more control over their content. Planet 7 online casino, on the other hand, has chosen a different route. While it does not offer an app, it has put a lot of effort into making its website user experience very comfortable for mobile users. The responsive design of the platform website works so that you feel like you’re in a different environment created specifically for mobile phones when accessing the website from such a device.
“Planet 7 mobile casino is your one-stop-shop for a complete casino gaming experience on the go, anywhere, anytime. No matter what time of day or night, no matter where you are in the world, blast off with Planet 7 on your smartphone or tablet at the push of a button,” - says the company about its mobile platform. This review will give more information about the types of bonuses offered for mobile customers, as well as the games available on these platforms. We will also touch upon the banking and payments options and give our concluding opinions.
Ways to deposit and withdraw money
Once you create an account and fill in your Planet 7 casino sign in info, you can get to depositing funds. Online casinos that cater to US citizens usually have limited options when it comes to depositing and withdrawing funds. The casino, however, has made an effort to make the process maximally convenient for its users. It is possible to deposit funds using Visa, MasterCard, or American Express cards. In addition, if you don’t want to go directly through the banking channel or your bank limits your transactions in some way, you can resort to Neteller, an online payment platform that makes this process very simple and easy. You can also use Bitcoins to make the transfer or services like Moneygram and Western Union.
When withdrawing funds from the casino, you will have different options. Users can take out their winnings from online casino through bank wire, a physical check, Neteller or in Bitcoins. Keep in mind that there are different rules and processes to follow when withdrawing your winnings to different channels. For example, if you decide to cash out using a check, you will be asked to deposit the check within a month to your account and not cash it. Furthermore, if in the process of depositing the funds you let your bank representative know about the source of the funds, you are not guaranteed a deposit.
Live Chat and Customer support
The casino takes the support very seriously and it offers different options to the users. There’s a free phone line available which customers can call with questions regarding the services or procedures of the platform. In addition, there’s a live chat on the website that’s active 24/7, which can also be used to contact the casino. If you don’t have a pressing issue to discuss and are interested in general matters, you can send Planet 7 online casino an email to one of the five addresses provided on the website or you can visit the FAQ page to view questions often asked by the customers.
It is often the case that such gambling platforms have a 24/7 support system but the staff is unqualified to answer the questions of the customers. From the reviews of the casino seen online, customers are usually satisfied with the qualifications of the support staff and mostly manage to get their issues resolved.