Jackpot City Casino Overview
Operated by Baytree Limited, Jackpot City has been around since 1998, which makes it a credible casino with decades of experience. It’s a Games Global-powered casino with 2 more providers for the live section. Players appreciate the online casino for its engaging €1,600 welcome bonus, a low €10 minimum deposit, and a wide range of progressive jackpot slots. Explore our Jackpot City Casino review and follow our sign-up guide here.
General Information
Website | www.jackpotcitycasino.com |
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Software provider | |
Established | 1998 |
Deposit methods | |
Licence | Alderney Gambling Control Commission, Canadian Kahnawake, UK Gambling Commission |
Live chat | Yes |
Phone | No |
Games | 500+ |
Owner | Baytree Interactive Ltd |
Headquarter adress | 9 Empire Stadium Street, Gzira GZR 1300, Malta |
Jackpot City Usability
Jackpot City uses a dark background with white typography and violet as a highlight colour. You can’t get better contrast than a monochromatic look with some vibrant images. The site layout is something that users are familiar with if they frequent iGaming platforms. Jackpot City online casino uses a structure and organizational pattern that we’ve seen before, but that’s not a negative. It is common because it works. The user information and tabs are on the right side of the screen, while the three main game categories are on the left. In the middle is the grid that houses all the games. The site is not very responsive, which is annoying, and something we must point out in this Jackpot City review. The only navigation bars that resize appropriately are the very top and lower ones. Everything else gets knocked out of view. No buttons highlight when you hover over them, but the games do. All in all, the site is functional but could use a few tweaks that will improve its usability.
How to Register
- Once on the official website, click on the orange ‘Sign Up’ button
- Select your country and region
- Proceed with the registration form, adding your first and last name, billing address, and other details
- Accept the terms and click on ‘Register’ to finalize your registration at Jackpot City
Payment Options
Jackpot City has made a selection of some of the best payment options out there. Not all options are available to all users, as there are geo-restrictions in place, so when a player opens his banking tab from one location, he may see some methods on offer, and from another, others. Another thing that we must point out in this Jackpot City Casino review is that the payment options used on the site must be in the account holder’s name. All winnings will be paid to the account through which they were deposited. Some of the more popular deposit options and quickest withdrawal on hand are listed below.
Payment Method | Min-Max Deposit | Time | Deposit Fees | Min-Max Withdrawal | Time | Withdrawal Fees |
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Skrill | €10–€2,500 | Instant | 0% | €50–€10,000 | 24–28 hours | 0% |
PaySafeCard | €10–€2,500 | Instant | 0% | – | – | – |
MuchBetter | €10–€2,500 | Instant | 0% | €50–€10,000 | 24–28 hours | 0% |
Neosurf | €10–€2,500 | Instant | 0% | – | – | – |
Mifinity | €10–€2,500 | Instant | 0% | – | – | – |
Apple Pay | €10–€2,500 | Instant | 0% | – | – | – |
Interac | €10–€2,500 | Instant | 0% | – | – | – |
IDebit | €10–€2,500 | Instant | 0% | – | – | – |
Flexepin | €10–€2,500 | Instant | 0% | – | – | – |
Instant Payments by Citadel | €10–€2,500 | Instant | 0% | – | – | – |
Neteller | €10–€2,500 | Instant | 0% | €50–€10,000 | 24–28 hours |
0% |
Payz | €10–€2,500 | Instant | 0% | €50–€10,000 | 24–28 hours | 0% |
PayPal | €10–€2,500 | Instant | 0% | €50–€10,000 | 24–48 hours | 0% |
Visa | €10–€2,500 | Instant | 0% | €50–€10,000 | 1–3 business days | 0% |
MasterCard | €10–€2,500 | Instant | 0% | – | – | – |
Mobile Compatibility
Players interested in enjoying casino games on their Android phones will be happy to know that the site features a dedicated app for them. They can also have a super play-on-the-go experience through the Jackpot City Casino mobile version. However, a dedicated app makes things run smoother. Which is why all iOS users as well should head over to the App Store, where they can perform a Jackpot City mobile download, and install the native casino iOS app. Parties not interested in using specialized software can access the site through whatever browser they choose. The Jackpot City mobile version works great, though the game selection will not be the same through all mobile access. Jackpot City mobile casino faces the same technological limitations as all other mobile gaming platforms, so expect around 10% of the games not to be available.
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iPhoneYou can play in the Iphone App
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AndroidYou can play in the Android App
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WindowsYou can play in the Windows App
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Mobile AppsYou can download mobile apps
Bonuses & Promotions
The platform isn’t heavy on promotions, outside of its generous welcome offer. It tends to focus its marketing on its mobile compatibility, tradition, and reputation of reliability. Furthermore, it doesn’t implement the use of bonus codes, and unique promotions are rare. However, as we said, the offer available to new players is very impressive. It matches a player’s first four deposits up to €1,600. All the necessary info concerning this offer follow below:
- The site matches a player’s first four deposits 100% up to €400.
- The minimum deposit for each of these four bonuses is €10.
- There’s a 70x wagering requirement.
- All offers must be claimed within 7 days after sign-up.
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1st Deposit: 100% up to €400Get Bonus18+ | New players only | Terms Apply | Please play responsibly | gamblingtherapy.org
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2nd Deposit: 100% up to €400Get Bonus18+ | New players only | Terms Apply | Please play responsibly | gamblingtherapy.org
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3rd Deposit: 100% up to €400Get Bonus18+ | New players only | Terms Apply | Please play responsibly | gamblingtherapy.org
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4th Deposit: 100% up to €400Get Bonus18+ | New players only | Terms Apply | Please play responsibly | gamblingtherapy.org
Games Variety in Jackpot City Casino
Since Jackpot City has only a few providers, its gaming collection is pretty limited. Players can access only 500+ games, but it’s still enough to offer both slots and table games, including tables with real dealers. Furthermore, several Games Global networks provide Jackpot City with awesome progressive slots. After registration, the site displays convenient filters. Besides categories by type, there are also tags for hot, cold, and favorite games.
Slots Portfolio
More than 400+ slots at Jackpot City feature different plots and mechanics. The slots are all from Games Global, including the well-known 9 Masks of Fire, Break Da Bank Again, Avalon, Wacky Panda, and more. New slots have corresponding tags, while hot and cold filters adjust slots according to their recent payouts. Once registered, you can click on the ‘Demo’ widget of any slot machine to launch it for free.
Table and Card Games
The presence of 100+ table games meets the tastes of those fond of blackjack, baccarat, roulette, and other types. These categories are all located on a dedicated page, featuring extra filters for each. You can try out Low Stakes Roulette, Vegas Single Deck Blackjack, Mr Mini Roulette, Atlantic City Blackjack, and more. Furthermore, there is a progressive Roulette Mega Moolah table game.
LIVE Dealers
The upper casino’s menu has a dedicated live dealer section. It’s supplied only by OnAir, Evolution, and Pragmatic Play providers, which is not a lot compared to larger casinos. Classic table games with dealers include Speed Baccarat, ONE Blackjack, Roulette The Club, Bet Behind Blackjack PRO, and more. Majestic Wheelshow, Vegas Ball Bonanza, and Travel Fever are among the top live shows. Interestingly, Jackpot City also has the 9 Pots of Gold Live Slot by OnAir.
Jackpot Games
Due to the Games Global provider, Jackpot City Casino has a huge range of progressive slots. When you open the corresponding menu section, you can see all slots connected to different networks, such as Mega Moolah, King Millions, and WowPot. Thus, we like that players can access top-tier progressive slots like Playboy Fortunes King Millions, Treasure Nile, Book of Goddess Mega Moolah, Wheel of Wishes, and more.
Software Providers
It’s a Microgaming-powered (now Games Global) casino, which means that its gaming section can’t boast collections from different brands. However, this provider is huge, hosting a range of sub-brands like PearFiction, High Limit Studio, Gameburger Studios, Area Vegas, and more.
Security and Licensing
The presence of the Alderney license makes Jackpot City a secure casino venue. Its Kahnawake Gaming Commission license number 00892 was issued on 16 February 2022 to enter the Canadian market. The 39372 UKGC license is for the British market. The footer displays an eCOGRA RNG certificate. It also has a link to the Gambling Therapy site in order to meet responsible gambling standards.
Jackpot City Customer Support & Contacts
Though Jackpot City Casino has a detailed Help Center in different languages, such as English and French for Canada, and FAQs covering important questions, it doesn’t offer a live chat. There is also a Blog section with helpful information for players. However, the absence of convenient ways to contact customer support is disappointing.
Pros and Cons
How do things balance out at Jackpot City? Well, there are more positives than negatives. That’s for sure. Players can head over to the mobile page and execute a Jackpot City online casino download, get either the iOS or Android app, and enjoy a terrific play-on-the-go experience. They can get the same thing through a mobile browser. The security and reliability that this site offers are top-notch, as is the customer support. It’s a Microgaming platform, so the slot selection is limited to only games from that provider. There is no phone support, and UK and US players are not allowed to sign up. Other than that, there aren’t any notable negatives.
Conclusion
If you’re into Microgaming slots and like playing on your smartphone, then we suggest going to the site’s mobile page and clicking on the Jackpot City casino download button for either iOS or Android, depending on your type of phone. There is a heavy emphasis on mobile play at Jackpot City – if that’s your thing, get in on the action. The site provides several quality payment methods, a rich welcome bonus, and, of course, a few progressive jackpot games. If you want to walk out of a gaming establishment, a wealthy man, this is the place for you. Other than those things, the platform features super customer support with courteous staff on hand 24/7. There’s a live casino section from Evolution Gaming, and the tradition and security measures should put at ease even the most paranoid of players. You do not last this long on the competitive iGaming market without doing something right and worrying about your customer’s safety. So, if you are looking to land a big jackpot win, look no further, make a home at Jackpot City and go for that life-altering prize.
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FAQ
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At what age can I start playing at Jackpot City?
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You must be at least 18 years old to play at Jackpot City. When creating an account at Jackpot City Casino, you confirm your legal age and meet further verification to request withdrawals here.
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Is Jackpot City licensed?
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Yes, Jackpot City is licensed by the Alderney regulator. Additionally, it holds a Kahnawake Gaming Commission license number 00892 (issued 16 February 2022) for the Canadian market, and the 39372 UKGC license is for Britain.
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What are the wagering requirements at the Jackpot City site?
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The requirement may vary by game, promotion, or region at our discretion. For example, the welcome package at Jackpot City requires 35x wagering. However, according to T&Cs, the wager for other bonuses may sit at 70x.
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What is the minimum deposit for playing on the Jackpot City website?
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The minimum deposit at Jackpot City is €10, which is suitable for players with a small bankroll. The casino may set stricter withdrawal caps if the cashout amount is larger than the 5x lifetime deposit.
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Overall rating
Based on 2 reviews
Selection of games and neon blue design are both attractive. It is also perfect for mobile users - betting on the go is a must-have requirement for any casino in my case, and Jackpot City provided me with a very handy and responsive app.
It uses Flash, which is a bit outdated - while it is currently not a problem, it may become one in the future.
New to online casinos. I opted to try Jackpot City. Large selection of slots (my fav). The site is easy to navigate.
Much enjoy the deposit matches as well the bonus wheel spin every 4 hours. The site offers a birthday bonus as well of credits to play with, my husband got 250$ for his birthday. The tier leveling system offers more free play the more you play the higher you rank a points system you can redeem 5000 points for 7.00$ in credit. I've yet to venture into but 2 more online casinos, this far is my go to site..
The online chat for help I don't fancy. I was inquiring about tournaments and was asked personal questions that were included with my registration. This rubbed me the wrong way and am inquiring via email to the site.